pleasant stay with room for improvement

The beds were incredibly comfortable, making for restful nights. The hotel staff were exceptionally courteous, contributing to a welcoming atmosphere during my stay.

However, the view from the room could have been more appealing.

Great spot for a whistle-stop

Clean room, friendly staff, the responsive restaurant staff made our meals enjoyable and we appreciated the indoor swimming pool for a refreshing swim before heading home.

Liked everything.

This hotel suits me perfectly with free wi-fi, a fitness center, and a wonderful bar area. I'll never forget how the staff helped me find my lost ring during my first stay. Highly recommend it for a romantic escape!

perfect for city strolls and parks

I enjoyed my stay here because it was a few steps from Ah-Nab-Awen Park and the Gerald Ford Presidential Museum, which made my city exploring so convenient and enjoyable. the staff were friendly and the breakfast was great, serving generous portions that fueled my weekend adventures.

my stay here exceeded expectations after my previous visit to grand rapids. the location is ideal, just a short walk to downtown. the restaurant offers great food and excellent service.

breakfast options were a bit pricey.

Amazing Location with Impeccable Service!

I stayed here for 2 nights and was blown away by the prime downtown location! The room was clean with comfortable beds, perfect for relaxing after a day exploring nearby attractions. The restaurant offered delicious food, though it could use a few more staff. Definitely a recommend!

The shuttle service made getting around easy and convenient. The restaurant had slow service and the food was just okay. I liked the happy hour specials.

The hotel had a cozy, welcoming lobby that felt just right for us seniors, with easy access and comfy seating for our afternoon chats.

Better room service for seniors would be appreciated.

Comfy, cozy, comfy

I absolutely loved the spaciousness of my Standard Room! It was designed with a welcoming décor that made it feel like home. Plus, the gourmet breakfast for just $5 was an unexpected treat, especially those lemon ricotta pancakes!

Totally recommend! 🥰✨

I had a pleasant stay. The room was spacious and well-furnished. Location was perfect for exploring nearby attractions. Staff were attentive and helpful throughout my visit. Dining options were good and reasonably priced. 😊

We had a fantastic time, especially enjoying the pool and the biscuits and gravy at breakfast—seriously the best! The indoor swimming pool and hot tub were perfect for relaxation after our adventures. Just a heads up, the room got a bit chilly, but it didn't ruin our stay—definitely a place to remember for our next trip! 😊

We loved our stay, especially the spacious room with a 55'' HDTV that kept the kids entertained. The pet-friendly policy was a big plus for our small dog, and the location allowed us to explore nearby attractions easily.

In my wife’s opinion, the sofa bed was uncomfortable for the kids.

Just a suitable option for a short interlude in Grand Rapids with value for money. The restaurant was really good, made our meals enjoyable. Try to request a quieter room away from the elevator.